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North America / Canada


Customer Service Specialist - Career Services

Apply now Job no: 494062
Work type: Temporary Staff (28 hours or less)
Location: Multiple Locations
Categories: Staff

Job Description:

Under the direction and supervision of the Career Services Director, the CSS will:
• Serves as the first point of contact for career services walk-in traffic, inbound and outbound calls, and electronic communications to students, alumni, and employers
• Communicates with local area employers, state employers, and out-of-state employers via phone, e-mail, and in-person to discuss and assist with publishing their employment vacancies
• Proactive in discovering new employment options for students and alumni
• Handles the coordination of employment and career services information disseminated through the online career management system (currently College Central Network - www.collegecentral.com/hgtc)
• Assists with career fairs, workshops, training and seminars for students and alumni
• Assists with promoting HGTC’s career services to students, faculty, and employers
• Coordinates the dissemination of employment opportunity information on all campuses to ensure timely reactions to job listings
• Works with students and alumni who request assistance with career development and workforce transition resources (resumes, cover letters, dressing for success, etc.)
• Assists with maintaining traffic data on students, faculty/staff, and employers and feedback surveys related to career services
• Perform other duties as assigned

Advertised Salary:

Commensurate with experience and education.  

Minimum Requirements:

Associate degree in Business, Automated Office Technology, or related field or high school diploma plus three years of customer service experience in business or higher education environments

Preferred Qualifications:

Associate degree and experience working in an academic environment.  Able to work 28 hours per week; flexibility is essential.

Special Instructions to Applicants:

Please complete and online application via our website for consideration.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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