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Student Support Specialist, Admissions

Apply now Job no: 494726
Work type: Full Time Staff
Location: Multiple Locations
Categories: Staff
State Classification: Student Services Prog Coord I
Class Code: CB65

Job Description:

Horry-Georgetown Technical College (HGTC) is a two -year community/technical college that offers more than 75 associate degree, diploma, and certificate programs for students who are either seeking quick entry into the workforce or desiring to transfer to a senior institution to pursue a bachelor’s degree. HGTC offers three convenient campus locations in South Carolina, including Myrtle Beach, Conway and Georgetown.

The Student Services department at Horry-Georgetown Technical College is seeking applicants for a Student Support Specialist. The Specialist will be under direct supervision of the Director of Admissions Processing while providing cross-functional service and administrative support in Tech Central and Admissions Processing. The Specialist will be responsible for the following duties: 

  • Navigates clients through the admissions process by clarifying the process steps.
  • Provides the best possible experience for them at every interaction by displaying customer service skills including compassion and composure, while providing the client with prompt, accurate information.
  • Responsible for assisting clients in the completion of financial aid forms. Reviews submitted documents for accuracy, and promptly inputs tracking codes in Banner.
  • Provides personalized additional follow-ups, via phone or email, to clients to encourage the timely completion of require documentation for their application.
  • Audits admissions applications and completes data entry for Dual Enrollment and CCU Bridge applicants.
Advertised Salary:

$33,339 (Minimum)- $47,509 (Midpoint)

Minimum Requirements:

Bachelor's degree. 

Preferred Qualifications:

A combination of education and experience will be considered. Office, Microsoft application, and/or customer service experience required. Excellent verbal and written communication, interpersonal, customer service, and technology skills. Higher education, financial aid, or higher education experience preferred.

Special Instructions to Applicants: Please submit online application via: www.hgtc.edu/hr attaching resume.

 

Advertised: Eastern Daylight Time
Applications close:

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